FAQs

📦 1. Delivery

Q: How long does delivery take?
A: Typically 3–9 business days, not including 1–2 business days of processing time.

Q: What if my item is damaged on arrival?
A: We’ll offer a replacement or refund if you contact us with photos/images showing damaged products.

Q: Can I cancel my order?
A: Yes, if it hasn’t shipped yet. Once shipped, you’ll need to follow our return process.

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🛋️ 2. Product

Q: Where are the products made?
A: All items are handmade by skilled artisans in Vietnam.

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💳 3. Payment

Q: Do you charge sales tax?
A: Yes, your sales tax will be based on your location & state.

Q: What payment methods do you accept?
A: We accept PayPal, Debit & Credit Card